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Privacy Policy

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1. DATA CONTROLLER & DEFINITIONS

Pathbridge Consulting LLP ("the Firm," "we," "us," or "our"), operating via pathbridgeconsulting.in, acts as the Data Fiduciary (as defined under the DPDP Act) or Data Controller (as defined under GDPR).

  "User" or "You" refers to the student, applicant, parent, or guardian accessing our services.

  "Personal Data" means any information that relates to an identified or identifiable individual.

2. LEGAL BASIS FOR PROCESSING

We process your personal data based on one or more of the following legal grounds:

  Consent: You have given clear consent for us to process your personal data for a specific purpose (e.g., university applications).

  Contractual Necessity: Processing is necessary to fulfill our service agreement with you.

  Legal Obligation: Processing is necessary for compliance with law (e.g., tax records or immigration audits).

CATEGORIES OF DATA COLLECTED

In addition to basic contact details, we collect Sensitive Personal Data which requires higher protection:

Category Specific Examples
Identity & KYC Passport details, National ID, Aadhaar (where applicable), Birth Certificate.
Academic History Transcripts, Diplomas, English Proficiency scores (IELTS/PTE), Statement of Purpose.
Professional Data Employment letters, CVs, References.
Financial Data Proof of funds, Bank statements (for visa sponsorship), Scholarship details.
Technical Data IP addresses, device identifiers, and metadata.

4. PURPOSE OF DATA UTILIZATION

Pathbridge Consulting LLP utilizes your data for the following specific "Consultancy Purposes":

  • 1. Evaluating academic eligibility for international programs.
  • 2. Facilitating admissions applications to foreign Higher Education Institutions (HEIs).
  • 3. Providing visa guidance and documentation review.
  • 4. Liaising with third-party service providers (e.g., education loan providers, insurers).
  • 5. Internal quality control and statutory record-keeping.

5. DATA LOCALIZATION & CROSS-BORDER TRANSFERS

As a study abroad consultancy, your data must be transferred to and stored in countries outside of India (e.g., USA, UK, Canada, EU).

  • Safeguards: We ensure that these transfers comply with applicable laws. By submitting your application, you acknowledge that these foreign jurisdictions may have different data protection laws than your home country.
  • Consent for Transfer: Your submission of application documents constitutes explicit consent for Pathbridge Consulting LLP to transfer your data to overseas HEIs.

6. DATA SHARING AND DISCLOSURE

We do not sell, rent, or trade your personal data. We disclose information only to:

  • Partner Institutions: Universities and colleges you have applied to.
  • Governmental Agencies: Embassies, Consulates, and Immigration departments.
  • Sub-Processors: Cloud storage providers (e.g., AWS/Google), CRM systems, and background verification services.
  • Legal Authorities: When required to prevent fraud or comply with a court order.

7. DATA RETENTION PERIOD

We retain your personal data only for as long as necessary to fulfill the purposes outlined in Section 4.

  • Application Data: Retained for [e.g., 5 years] following the conclusion of your service contract to assist with future visa renewals or alumni services.
  • Lead Data: If you do not enroll, data is purged after [e.g., 2 years] of inactivity.

8. YOUR STATUTORY RIGHTS

Under modern data protection regimes, you have the following rights:

  • Right to Confirmation and Access: To know if your data is being processed and receive a summary.
  • Right to Correction/Erasure: To rectify inaccuracies or request deletion (subject to legal retention requirements).
  • Right to Withdraw Consent: You may withdraw consent at any time, though this may result in termination of services if data is essential for applications.
  • Right to Grievance Redressal: To report concerns regarding data handling.

9. SECURITY MEASURES

Pathbridge Consulting LLP implements industry-standard technical and organizational measures, including:

  • Encryption: Data at rest and in transit via TLS/SSL.
  • Access Control: Role-based access to sensitive student files.
  • Anonymization: For internal analytical and statistical purposes.

10. GRIEVANCE OFFICER

In accordance with the DPDP Act and other regulations, if you have any complaints or questions regarding your privacy, please contact our designated Grievance Officer:

  • Name: Devesh Bansal
  • Designation: Chief Service Officer
  • Email: devesh@pathbridgeconsulting.in
  • Address: : Pathbridge Consulting LLP (A 35, First Floor, Rishi Naar, Rani Bagh, Delhi – 110034, India)